Travel and intermediary agents in the tourist accommodation services

With regard to the need for authorisation in order to operate as a travel agent, please note that, as of 1 April 2017, travel agent operations have been comprehensively liberalised, removing the requirement for any action or the submission of any documents to the tourism authority. Anyone with the guarantees established in the Consumer Code in place may operate freely in Catalonia.

Professionals who organise and/or sell package holidays are obliged to provide a guarantee that, in the event of insolvency, responds to the proper fulfilment of the trip until its completion and covers the reimbursement of all payments made by travellers. This guarantee is provided for in Law 22/2010, of 20 July, on the Catalan Consumer Code (Art. 252-10, 252-11 and 252-12).

Further information

The Catalan Consumer Agency
Update:  28.06.2017